Privacy

Arkanem take the security of your payment and complete privacy of your personal details very seriously and therefore maintain the highest levels of security.

Arkanem will only use the information you submit and that Arkanem collect lawfully in accordance with the Data Protection Act 1998.

Arkanem store all your data on a secure server network and will ensure that all personal information will be kept confidential at all times, unless required to disclose it by law under the provisions of current or future Data Protection legislation.

When you contact Arkanem via email Arkanem will ask you to input personal information that will be your name and email address. Arkanem will then only use the information you have provided to process your enquiry or ordeer, and to provide the best customer service that meets all Arkanem customer needs. Arkanem will not collect any further information or sensitive information about you without your consent.

At all times Arkanem will ensure that the information held on you will be accurate and up to date, but can only do this to a point, therefore should you contact Arkanem again, you may be asked for your email details again.

Your details are guaranteed to remain with Arkanem. At no time will your details be sold, passed on or passed to a third party or misused in any way other than contacting you as expressly shown within this site such as email updates, or confirmation of order and delivery. Your details are guaranteed to remain secure with Arkanem at all times.

Arkanem will not email or contact you without your consent and will always give you the opportunity to refuse or say no to any marketing or promotional literature or email. You may also choose to be removed from any Arkanem mailing list at any time, by contacting Arkanem with the express wish to do so.

From time to time Arkanem will track the journey that all visitors make when visiting this site. This may include using a "cookie" which would be stored in your browser. Information that is collected in this way can be used to identify you unless you modify your browser settings.

Arkanem may adopt additional technology in the future, that may enable Arkanem to gather information through other means. In certain cases, you can choose not to provide Arkanem with information, for example by setting your browser to refuse to accept cookies, but if you do this you may be unable to access certain portions of the site and Arkanem may not be able to customise the site's future features according to your preferences.

Personally identifiable information collected by Arkanem may also be used for other purposes including, but not limited to, site administration, troubleshooting, administration and other communications with you. Certain third parties who provide technical support for the operation of this site (Arkanem Web developers and hosting service for example) may access such information.

Arkanem will use your information only as permitted by law. Arkanem may also disclose your information in response to a court order, at other times when Arkanem believe they are reasonably required to do so by law, in connection with the collection of amounts you may owe to Arkanem, and/or to law enforcement authorities whenever Arkanem deem it appropriate or necessary. Please note Arkanem may not provide you with notice prior to disclosure in such cases.

As Arkanem may develop the business, it is possible that Arkanem may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. Arkanem would at this time seek your approval for the transfer of any of your personal data should this situation arise at any time in the future.

Arkanem only work with one other partner who is responsible for the reproduction and despatch of your order, and as part of the contract between Arkanem and their partner it is clearly stated to honour and fully respect the privacy [and this privacy policy] of all Arkanem customers. Be aware, however, they may have their own privacy and data collection policies and practices. Arkanem is not responsible for the policies of their partners. Should you wish to see, clarify or find out more information on the privacy policy of any Arkanem's partners at any time in the future do not hesitate to contact us.

Arkanem's partner may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. Arkanem do not control the use of their partner's technology and are not responsible for any actions or policies of their partners.

Arkanem do not knowingly collect personal information from children and it is Arkanem's Customer Acceptance Policy that all customers must be over the age of 18 years. If Arkanem learn that there is any personal information on a child under the age of 18, Arkanem will delete all that information from their systems.

Under the Data Protection Act you are entitled to request a copy of any records that Arkanem hold about you (subject to a small administration fee). If you are unsure about security, have any questions, opinions or comments about privacy you can contact Arkanem via contact us at any time.